Frequently Asked Questions

Aeraway is a private aviation services company that grants you access to personalized private air travel. We do the due diligence to find you the best aircraft and price for every trip.

Aeraway’s Key Strategies that save you money

• We advise on the most cost-effective aircraft for each trip without limiting you to a fixed fleet.
• As aircrafts are dispersed geographically, we can eliminate positioning costs, further saving you money.
• We proactively search for discounted “empty legs: matching your routing to reduce costs.
• We serve as your advocate to eliminate unnecessary charges & fees.

Rather than locking you into a fixed rate structure like most jet card & membership programs, we work hard to find you the best price for every trip you take.

As an Aeraway client, you pay only the actual cost of each flight rather than a fixed rate, which invariably includes avoidable expenses.

While easy to understand, the fixed-rate approach is disadvantageous for consumers as avoidable expenses, hidden fees, and exorbitant overhead & marketing costs are automatically built-in.

There are no-long term commitments or asset purchase requirements, ongoing management fees or membership dues or fees. 100% of your funds go towards the flights you need.

Simple. Request your flight-> We handle the details-> Enjoy your flight.

1. Tell us where you want to go, when, number of passengers that will be flying with you.
2. We arrange the right aircraft at the best price for your trip.
3. All planning and flight arrangements will be taken care of.

We pay special attention to all of the following:

• Your itinerary and special requirements
• Pilot experience and background
• Aircraft quality, history, and safety
• Weather impacts & potential delays
• All regulatory requirements, TFRs/NOTAMs, etc.

Aeraway lets you easily book on-demand charters with à la carte pricing. Our clientele does not own fractional jet shares or pay us membership fees. Fractional-programs lock members into a specific type of aircraft, while Aeraway provides tailored recommendations allowing you with the flexibility to choose the ideal aircraft for each trip.

Please plan to arrive at the airport/FBO no later than 30 minutes before your scheduled departure. Your flight crew coordinates with the air traffic controllers (ATC) to ensure a timely departure. Avoid unnecessary delays and potential charges by arriving on time.

We only use third-party verified and audited aircraft, ensuring all of your flights are safe and comfortable.

Safety is our # 1 concern at Aeraway. We work with the finest operators, maintain internal records on all the aircraft we provide, and at no time will compromise passenger or pilot safety to complete a flight.

Aeraway considers the following factors in ranking direct air carriers:

• ARGUS Rating (N/A, Gold, Gold+, Platinum)
• Wyvern Rating (N/A, Registered, PASS, Wingman)
• Operational Integrity
• Communication
• Service Record
• Average Condition of Aircraft
• Average Age of Fleet
• On-Demand Dedication
• # Years with current Part 135 Certificate
• # Aircraft in operator’s fleet

Aeraway has a partnership with ARGUS International, the leading global third-party safety auditing company.

All flights booked with Aeraway will be with registered charter operators under their national civil aviation authority. Additionally, all aircraft and crew have been audited and background checked by a third-party safety auditing company such as ARGUS international to ensure safety. Out of over 7,000 private jets available in the charter market, only 1,200 meet Aeraway’s quality standards.

To operate private charter flights, an aircraft must obtain an FAA Part 135 certificate. Part 135 is the FAA classification for commuter and on-demand air carrier operations. The initial requirements to obtain a Part 135 certificate are comprehensive.

Here is a brief outline of what must be submitted to the FAA:

• Formal application with Letter of Compliance
• General Operations Manual (varies by applicant)
• General Maintenance Manual (varies by applicant)
• De-Ice Program & Training confirmation
• Part 135 Training Program
• Pilot Resume(s) with total pilot hours
• Pilot Medical Certificate
• Corporation papers
• Hazmat Procedure & Training Manual
• Antidrug and Alcohol Misuse Prevention Program
• Minimum Equipment List
• Flight & Duty Records
• Pilot Training and Checking
• Aircraft Conformity Inspection
• Aircraft Proving Runs
• Operations Specifications (OpsSpecs)

Aeraway only uses ARGUS rated operators and their pilots to ensure total safety.

All pilots have undergone appropriate flight training and meet/exceed standards set forth by their national civil aviation authority and our partner ARGUS International.

No need to waste valuable work (or play) time stuck in long airport lines, on hold with call centers, or navigating through complicated online bookings. Aeraway eliminates the pain, hassle, and wasted time that accompany current travel options. With all that extra time, you could be focusing on what matters most.

Time is not a renewable resource! Bypass the delays of commercial travel by flying privately with Aeraway. Schedule flights when you need them and get to your destination more quickly.